Privacy policy

Product & Skin safety disclaimer

Transparency and clarity, so you know what to expect

Soaprecious is operated by Soap Precious, ABN 33 907 213 150
Last updated: November 26, 2025

At Soaprecious, your trust means everything to us. As a small-batch, handcrafted brand, we value your privacy as much as the care we pour into each creation. This Privacy Policy explains—simply and clearly—how we collect, use, and protect the information you share with us when you visit our website or make a purchase.

Information We Collect

We only collect the information needed to provide you with a smooth and secure shopping experience. This may include:

Your name and contact details
Your billing and shipping information
Your order details and purchase history
Your email address (if you subscribe to our newsletter)
Basic device and browsing data collected automatically through Shopify (such as IP address and pages visited)

We never collect more than we need, and we never sell your personal information.

How We Use Your Information

Your information helps us:

Process and deliver your orders
Communicate with you about purchases or enquiries
Improve your experience on our website
Send updates or newsletters (only if you’ve chosen to receive them)
Keep our store safe, secure, and functioning properly

Every use is focused on ensuring you have a reliable, seamless experience with us.

Sharing Your Information

We only share information with trusted partners who help us operate our store:

Shopify, which powers and secures our website and checkout
Payment providers, to process your order safely
Shipping carriers, to deliver your purchase
Service providers, for tasks like email notifications or analytics

These partners will only use your information to perform their services on our behalf.

Cookies & Website Analytics

Our website uses cookies to remember your preferences and improve performance.
You can disable cookies in your browser, but some features may not work as intended.

Your Rights & Choices

You are welcome to:

Request access to the personal information we hold about you
Ask us to correct or update your details
Request deletion of your data (where legally permitted)
Unsubscribe from marketing emails at any time

Simply email us at info@soaprecious.com.au and we will assist you.

Data Security

We take reasonable measures to protect your personal information.
Your payment information is processed securely through Shopify and is never stored by us.