Terms of service
Transparency and clarity, so you know what to expect.
Terms of service
Transparency and clarity, so you know what to expect.
Operated by Soap Precious — ABN 33 907 213 150
Last Updated: November 26, 2025
Welcome to Soaprecious. By accessing or using our website and Services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you may choose not to use our website or purchase our products.
Soaprecious (“we,” “our,” “us”) is a small-batch, handmade soap brand offering natural skincare products and custom favour gifts. These Terms apply to all visitors, customers, and users of our website and Services.
Our products are handcrafted, which means slight variations in colour, scent, or appearance may naturally occur. Product images and descriptions are intended as a general guide.
We work to ensure accuracy, but we reserve the right to correct errors, adjust pricing, or modify product details at any time without prior notice.
By using our website, you agree to:
Provide accurate and complete information at checkout
Use the website for lawful purposes only
Refrain from interfering with the security, performance, or accessibility of our Services
Misuse of the site may result in restricted access.
When placing an order, you agree to:
Provide correct billing, shipping, and payment details
Ensure your payment method is valid and authorised
Accept that your order may be declined or cancelled if suspicious or incorrect
We accept the following secure payment methods:
Credit and Debit Cards
PayPal
Afterpay
Shopify Payments
All prices are listed in AUD and may include applicable taxes unless stated otherwise.
Payments are securely processed through Shopify’s supported payment gateways.
Shipping fees and estimated delivery times are displayed at checkout.
While we process orders promptly, delays may occur due to courier issues, seasonal volume, or circumstances outside our control.
Once your order is dispatched, it becomes the responsibility of the carrier.
Because our soaps and skincare items are personal care products, we do not accept returns or exchanges.
We do offer refunds or replacements for:
Damaged items
Incorrect products received
Faulty or unusable items
For full details, please refer to our Return & Refund Policy.
Your privacy matters to us.
By using our website, you consent to the handling of your personal information in accordance with our Privacy Policy, which explains how we collect, use, and safeguard your data.
All content, logos, brand elements, product descriptions, photos, and designs on this website belong to Soap Precious — ABN 33 907 213 150.
You may not copy, reproduce, or distribute any content without written permission.
Our products are created with natural ingredients, but individual sensitivities may vary. We recommend reviewing all product ingredients before use and performing a patch test.
To the fullest extent permitted by law, we are not liable for:
Any adverse reactions
Indirect or incidental damages
Loss arising from the use or inability to use our website or products
By using our Services, you agree to indemnify and hold Soap Precious and its associates harmless from any claims, damages, or losses resulting from your misuse of the website or breach of these Terms.
These Terms are governed by the laws of Australia.
Any disputes will be handled exclusively by Australian courts.
We may update these Terms occasionally to reflect changes in our operations.
The latest version will always be published here with an updated “Last Updated” date.
Continued use of the website indicates acceptance of the updated Terms.
For any questions about these Terms & Conditions, please contact us:
📩 Email: info@soaprecious.com.au
If you have any questions or require further information about our policies, please contact us at info@soaprecious.com.au.
We’re happy to assist.
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